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Cumbria

Home to some of the most beautiful parts of the region, Cumbria plays a pivotal role in providing safe, reliable drinking water across the North West. Over the next five years, more than £900 million will be invested in the county as part of an upgrade programme to protect and enhance over 200km of rivers, lakes and bathing waters, safeguarding drinking water supplies for millions of customers. Follow the link to see more details about some of the projects that are already underway.

Planned upgrades
Haweswater Reservoir

Stay connected to what matters in Cumbria

Join our mailing list and enjoy useful updates on the work we’re doing in Cumbria. You'll also receive helpful tips to make the most of your water service, including money-saving advice and the chance to win great prizes.

Simply log in or register for MyAccount and opt in to receive marketing emails. Once you’ve opted in, you’ll start receiving the appropriate county newsletter for your billing address straight to your inbox.

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Big North West Upgrade for Cumbria

Our Big North West Upgrade for Cumbria showcases where we have been investing customers money over the past 12 months as part of our initiative to build a stronger, greener healthier North West.

You can also read more about what we have included in our business plan for Cumbria for the period 2025 to 2030. From protecting and enhancing rivers, lakes and bathing waters whilst safeguarding drinking water supplies for millions of customers.

Our business plan

Important Notice

Heavy rainfall and sewer flooding

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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