Woman sitting on couch with laptop

Take control of your water account

We want to make it as easy as possible to manage your water account so it fits around your life. That’s why we created My Account – our fast, simple and secure way to take control of your water services 24/7.

Log in / Register

View and pay bills instantly

Say goodbye to paper clutter. Check and download your currently and past statements, set up a Direct Debit, or make a one-time payment in just a few clicks. 

Paying online

Give a meter reading 

Provide your meter reading in seconds and always keep your bills accurate so you’re not paying too much. 

Water Meter

Notify us of your home move

Moving home? Let us know — it's quick, simple, and helps take the stress out of your move.

Moving Home
  • Manage your Direct Debit Make changes whenever it works for you — update how often you pay and your bank details quickly and easily.
  • Apply for a water meter Don’t have a water meter yet? What’s stopping you! They are one of the easiest ways to reduce your bills and you can apply for one within your account.
  • Go green Switching to e-billing helps us reduce paper waste and lowers our environmental impact. It's a simple change that makes a big difference and you can do this when you register.
  • Update your info
    Moved home recently? Effortlessly update your contact information and communication preferences without picking up the phone.

Ready to dive in?

It takes less than five minutes to register. All you need is your account number (which you can find on a recent water bill) and an email address.

Click here to register now and make managing your water account a breeze!

Download our mobile app

Managing your account is even easier with the mobile app. Click the button below to find out more.

Mobile App