Why is there a water meter at my new property?

All new properties built since 1990 are fitted with a water meter. Some older properties are fitted with a meter usually at the previous occupier's request. More information on water meters is available here.

Still need further information or help? Please Contact us.

Related Frequently Asked Questions

My new home has a water meter, do I need to provide a reading?

When you first move into your new home, you will need to call us on 0345 026 7661 to let us know the date you moved into your new address and also provide your first meter reading.

I have moved into a property with a meter can I have it removed?

No - if there was already a meter in the property when you moved in then you’ll be charged using your meter readings and you can’t be charged on a non-measured basis (rateable value).

What does a litre or cubic metre of water cost?

1 litre of water costs less than 1p