We’re sorry we haven’t got your water flowing just yet, it’s really important to us to get things back to normal and we’re working as quickly as we can to make this happen.
A burst has been reported to us on Ross Lave Lane and we can confirm this is the cause of the problem.
Our team will be in the area as soon as possible to get this fixed.
You may also experience some discolouration to your water, this happens when historical sediments that have built up over time in the water pipe have been disturbed causing discolouration to your water.
We know it doesn’t look nice but don’t worry, it’s unlikely to be harmful and will settle down again with time. You can help by letting your cold water tap run at a slight trickle until your water runs clear again.
In the meantime, we’ll be keeping an eye on this to make sure your tap water returns to normal again as quickly as possible. Please take a look at our discoloured water page for more information.
Head back here where we’ll provide you with updates as we get them.