If a water supply is needed for any purpose, for example renovation or central heating, then you are required to pay charges. This still applies when the property is empty. If you don’t need a water supply, we may arrange for this to be temporarily disconnected. We would recommend contacting us on 0345 072 6065 to arrange a water meter to be fitted, this way you will only pay for the water you use which could help to reduce your bill.
If I am renovating my property and only using a small amount of water, do I still have to pay?
Related Frequently Asked Questions
I own a property where the water is not in use, do I still have to pay water charges?
My property is an empty shell and has no bathroom or kitchen, do I still have to pay?
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