If you’re not using any water at the property, please let us know by calling us on 0345 026 7661 so that we can update your water account and stop sending bills. We may disconnect your water supply to avoid the risk of water leaks. If you need water for any reason, including heating or cleaning, then charges are still payable.
I own a property where the water is not in use, do I still have to pay water charges?
Related Frequently Asked Questions
I am a landlord and my property is empty, am I responsible for charges?
If I am renovating my property and only using a small amount of water, do I still have to pay?
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