Your bill

We think it's a good thing to know exactly what you pay for in life and your water bill is no exception. In this section we've included an explanation of your bill, the services you pay for and the different ways you can pay your bill. Why not register for our free My Account service and manage your water account online at a time that suits you?

Our new app is HERE

Our new app is the quick, easy way to send a water meter reading and pay your bill - wherever you are.

When you're on the go from morning to night, it's a great way to help life flow smoothly.

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Finding it hard to pay?

If you're having trouble paying your bill, please give us a call on 0800 072 6765. We are here to help you. We know how stressful this can be so please call us as soon as possible. We can make sure you've all the right support to help you get back on track

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Understanding your bill

Let us explain how we calculate the cost of your water and wastewater services. Jargon not included!

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Life's easier in smaller chunks!

Why not spread your water bill payments over the year by setting up a Direct Debit? It's better than paying your bill in one lump sum and we'll even knock £5 off your bill every year

Make my life easier

Ways to pay

Find out all the ways you can pay your bill

Find out here