Your bill

We think it's a good thing to know exactly what you pay for in life and your water bill is no exception. In this section we've included an explanation of your bill, the services you pay for and the different ways you can pay your bill. Why not register for our free My Account service and manage your water account online at a time that suits you?

Finding it hard to pay?

If you're having trouble paying your bill, please give us a call on 0800 072 6765. We are here to help you. We know how stressful this can be so please call us as soon as possible. We can make sure you've all the right support to help you get back on track

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Understanding your bill

Let us explain how we calculate the cost of your water and wastewater services. Jargon not included!

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Spread your payments and save money

Why not pay your bill in smaller chunks over the year by setting up a Direct Debit? It's better than having to pay in one lump sum and we'll even knock £5 off your annual bill 

Save money today

Ways to pay

Find out all the ways you can pay your bill

Find out here