Report a leak

Spotted a leak?  You spot 'em, and we'll stop 'em!

If you’ve spotted a leak (in the North West of England) coming from the road or footpath, you've come to the right place! Please fill in the quick and easy form below or call our Leakline on 0800 330033.

We'll fix the leak and you can give yourself a big pat on the back. Thank you leak spotter!

Your details
  1. We may contact you to ask for more details about the leak on the phone number you provide.

  2. We will provide updates about this leak via text or a phone call.

  3. Please answer a simple maths question to help us verify you are a real person.

    So we know you are a real person submitting this form and not a robot crawling our site, can you kindly answer the simple security question above for us? Bots aren’t as clever as you, they can’t work this stuff out for themselves!

About the leak
  1. If address unknown please provide a brief description

  2. Help: Leak location

    Examples - roadway, footpath, grass verge. If the leak is in your home, outside your home but within your property boundary or in another location within your property this will be the responsibility of the homeowner.

    If you find a leak on your supply pipe (which is the pipe which transports water from the street boundary into your home), we may repair the leak without charge under our private leak repair scheme. If you discover a leak on your supply pipe, we will make a one-off allowance for the cost of water lost, once we are satisfied that the leak has been repaired. Please call our customer services on 0845 746 2200 for assistance.