Landscape river photo

Our Action Plan for Cumbria

From investing in the infrastructure Cumbria needs to boosting the health of the county’s rivers, we’re playing our part in building a stronger Cumbria. We’re out every day and night, 24/7, 365 days a year, rolling up our sleeves and getting stuck in to deliver our Action Plan for Cumbria.

Working to improve river health and tackling storm overflows

We understand and share the concern about river water quality and are determined to play our part in reducing pollution by tackling the spills from over 2000 storm overflows across the North West

While we have made strides in recent decades we hear that people want us to do more and do it faster. We agree and although this will take time, we are determined to get there

Since 2020 we have managed a 39% reduction in storm overflow operations and as part of our Action Plan for Cumbria we have accelerated investment in 2024 to reduce spills at 22 sites across Cumbria. We have also submitted plans to invest a proposed £3 billion with the aim of reducing spills by 60% over the 10 years to 2030.

We have also submitted plans to invest a proposed £3 billion with the aim of reducing spills by 60% over the 10 years to 2030.

You can see our environmental performance at: United Utilities - Better Rivers

Our plan in action

See some of the latest projects we’re working on as part of our Action Plan for Cumbria:

Accelerating investment for cleaner waterways

We’re improving rivers like the Etherow, Eea and Eden

Important Notice

Heavy rainfall and sewer flooding

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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