How bills for households without a meter are changing for 2021/2022

Customers without a water meter usually pay for their services through a charge that is based on the rateable value (RV) of their property.

Changes in tariffs 2021/2022 (including inflation of 0.55%)

  2020/21 2021/22 Change %   
Water standing charge                   £65.06 £65.90 1.3%
Water charge per RV* £1.078 £1.095 1.6%
Sewerage charge per RV* £1.702 £1.689 -0.8%

* Rateable Value for the premises

Example bill increases

  2020/21 2021/22 Change %  Change £ 
Property with RV 100                  £343 £344 0.4% £1.24
Property with RV 158 (typical) £504 £506 0.3% £1.47
Property with RV 200 £621 £623 0.3% £1.64


The diagram below shows the typical unmeasured bill of £506 (2021/2022 prices) and how it is shared across the services we provide.

Unmeasured bill of £506

Every five years Ofwat, our regulator, sets price controls for how much revenue each company can recover from its customers. In 2019, Ofwat set price controls for 2020 to 2025.