Reason why your water bill is higher than expected

If you’ve recently moved into a new home, this is likely to be the reason for an increase in your water use. 

You often use a lot more water when you move home due to cleaning the property, decorating and/or renovations so your first bill is likely to be higher than subsequent bills.

Why not order some water saving freebies to help save water in the home? They’re easy to fit and will help to reduce both your water and energy bills.

Important Notice

Waste Water Flooding

Heavy rainfall across the North West may be causing flooding in some parts of the region.

Our teams are out across the North West helping customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. We are out helping customers who have experienced sewer flooding. If you’re experiencing flooding from a road or footpath with no evidence of sewage please report this to your local council. Please be aware that our phone lines are much busier than usual

Waste Water Flooding

Please click the button below to confirm you have seen this message

I have read this info