Flexible ways to pay

Instead of paying your bill in one amount, why not consider a Direct Debit? You can then spread your payments over the year into more manageable amounts. You can pay weekly, fortnightly, monthly – the choice is yours. Call us on 0345 672 2888 or click the link below.

Our PayAsUGo scheme offers a more flexible approach to payments. Now, instead of paying the same amount on the same day every month, you have the option to pay different amounts whenever you wish. Call us on 0800 072 6765 to apply or click the link below to find out more.

If you’re struggling with your bill due to losing your job or having to pay out for an unexpected household emergency, our Payment Break scheme can help by delaying your payments for an agreed period of time.

Water Direct allows you to pay direct from your benefits. Payments cover ongoing charges plus any outstanding amount. You can apply if you receive any of the following: Income Support, Job Seekers Allowance, Pension Credit, Employment Support Allowance or Universal Credit. Call 0800 072 6765 to set this up.

We offer payment plans that flex around you. Make weekly, fortnightly or monthly payments, or choose from a range of other ways to pay. To discuss this further please call us on 0800 072 6765 or click the button below.

Our app makes it easy to keep on top of your bill. You can make payments whenever you wish to fit around your life and your balance updates whenever you make a payment so you always know how much you owe.