How to use your water meter to check for leaks

If you have a water meter it's really easy to find out if you have a leak in your home. We've explained how to do this below.

Meter icon

Don't have a water meter?

If you don't have a water meter you won't be able to do this test. Instead, you should check the areas of your home that are leakage hotspots. Click the button below for more.

Common indoor leaks

Step 1: Turn off all of your water using appliances

To perform a leak test, the first thing you'll need to do is turn off any water using appliances you might have. This includes appliances such as dishwashers and washing machines.

Step 2: Wait 30 minutes to allow any tanks or cisterns to fill up and then take a meter reading

Now you should wait 30 minutes to allow any tanks or cisterns to fill up then take a meter reading (including the red digits) and make a note of this as you'll need to check whether the reading goes up later. The video below explains how to read your meter.

Not sure if your meter is inside or outside your home?

The location of your meter will be shown on your recent bill. Alternatively, you can download our app to find out where your meter is located.

Download our app

Step 3: Wait 3-6 hours and take another meter reading

You should wait 3-6 hours and take another meter reading. Do not use any water in between readings.

Was the second reading higher than the first?

Take your meter readings again with your stop tap turned off

Is the second reading higher than the first?

Final step