I am a landlord and have a new tenant who is responsible for the water charges, what should I do?

Please contact us to register the tenant's details or, alternatively, ask your tenant to contact us as soon as possible.

You can call us on 0345 026 7661.

We are open Monday-Friday from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.

Still need further information or help? Please Contact us.

Related Frequently Asked Questions

Can I contact you free of charge?

There are many ways you can get in touch with us free of charge:

I am a landlord, can I apply to have a meter fitted at one of my properties?

You can only ask us to fit a meter if your name is on the water bill.

When should I let you know about my move?

Please let us know the date you are moving as close to your move date as possible (but no sooner than 28 days before your move) so that we can update our records.