Can my bills go to a different mailing address?

Yes, registering for My Account is the easiest way to manage your bills online. You can securely request for your bills to be sent to a different mailing address or switch to paperless bills, at a time that suits you.

You can also call us on the following numbers:

Lines are open Monday-Friday, from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.

Still need further information or help? Please Contact us.

Related Frequently Asked Questions

Can you email my bills to me?

Yes, all you have to do is register for our My Account service and choose paperless billing

How do I get a copy of my water bill?

Please call us on the numbers shown below to request a copy of your bill:

How can I register for My Account?

You can register from the My Account home page.