We have managed to repair the initial leak on Fairway, however we’ve now located a secondary leak on Blandon Crescent. The majority of customers supplies have been restored.
Please be assured our team are working as quickly as they can to get this resolved. We’re really sorry for the inconvenience this is causing, please bear with us whilst we get this sorted.
We’ll keep you updated as we continue to progress with the repairs.
Sorry again if you’re experiencing no water or low pressure in your area. We’ve made progress with the repairs and we’ll be onsite again today. It's quite complex so it’s taken longer than we hoped to plan, begin and carry out the repair, but please be assured we’re doing everything we can to get your taps flowing again.
Thanks for your patience and understanding whilst our team tackle the repair.
We’re happy to confirm that repairs to the leak are underway. Our team still have some work to do to get things back to normal, and are working as quickly as possible to restore supplies.
Thanks for your patience and sorry for any inconvenience this may be causing.
Once we have an update on the repairs we’ll update the page with the information.
Just to let you know, we’ve found the cause of no water or low pressure to be a leak on The Fairway. Now that we’ve identified the cause of the problem, our team will assess the issue and start the repair work shortly. Thank you for your patience.
We’ll make sure to keep you fully updated on this page with any further information.
We're investigating a problem in your area, which may mean you have no water, or low water pressure. We're sorry for the inconvenience, we’re working as quickly as we can to get your taps flowing again.
Head back here where we’ll provide you with updates as we get them.