We’re sorry if you’re still experiencing no water or poor pressure today. We have managed to repair the initial burst on Dawbers Lane, however we’ve now located a secondary burst on Southport Road which is still causing some issues with supplies in the area.
Please be assured our team are working as quickly as they can to get this resolved. We’re really sorry for the inconvenience this is causing, please bear with us whilst we get this sorted.
We’ll keep you updated as we continue to progress with the repairs.
We’ve now fixed the burst on Dawbers Lane affecting water supplies in your area. Our technicians are begining to refill the water main and get customers in the area back on supply. This may take a bit of time, as this will need to be done gradually in order to avoid any additional damage occurring on the pipework.
We’ll be keeping a close eye on this to ensure everything returns to normal. Thank you for your patience and we’re sorry for any inconvenience.
We wanted to make you aware that our team are now tackling further bursts on our pipework, causing no water or low pressure in your area.
Please be assured we have things under control and we’re making progress with this, sorry for any inconvenience.
Thanks for your patience whilst our team continue to work hard to fix the problem.
We’ll provide updates here as we get them.
Our team are making progress and our top priority is getting things back to normal.
Repairs to our network can be harder to fix than we first thought, and take longer than we hoped to complete. We’re working as quickly as we can to get your taps flowing again. Most customers should have supply however may notice some fluctuation in pressure especially during peak times of the day. Thanks for your understanding and sorry for the inconvenience.
We’ll provide you with an update once we have one from the team onsite.
You may notice our fleet of water tankers in your area, they are pumping extra water into the pipes to help keep taps flowing to as many customers as possible whilst we continue carrying out repairs to the burst on Dawbers Lane.
Our team will be working throughout the evening to minimise disturbance to your water supply. We're sorry for any inconvenience caused. Find out more about our water tankers here.
We’re sorry your water isn't flowing just yet, please be assured we’re making good progress with the repairs.
We still have some work to do to get things back to normal and it’s taking a little longer than we hoped, however our team onsite are working as quickly as they can.
As soon as we have new information on the status of the repair we’ll provide an update here.
Thanks for your understanding and patience.
We’re happy to confirm that repairs to the burst are underway. Our team still have some work to do to get things back to normal, and are working as quickly as possible to restore supplies.
Thanks for your patience and sorry for any inconvenience this may be causing.
Once we have an update on the repairs we’ll update the page with the information.
We’re sorry we haven’t got your water flowing just yet, it’s really important to us to get things back to normal and we’re working as quickly as we can to make this happen.
Our water tankers are in your area, pumping extra water into the pipes to keep some supplies on whilst we repair the burst on the network. Some customers should have some supply however this may fluctuate during peak times in the day. Find out more about our water tankers here.
We’re making progress and working as quickly as we can to get things back to normal for all our customers. Sorry for any inconvenience this is causing.
Just to let you know, we’ve found the cause of no water or low pressure to be a burst main on Dawbers Lane. Now that we’ve identified the cause of the problem, our team will assess the issue and start the repair work shortly. Thank you for your patience.
We’ll make sure to keep you fully updated on this page with any further information.
We're investigating a problem in your area, which may mean you have no water, or low water pressure. We're sorry for the inconvenience, we’re working as quickly as we can to get your taps flowing again.
Head back here where we’ll provide you with updates as we get them.