We’re happy to confirm that repairs to the burst are underway. Our team still have some work to do to get things back to normal, and are working as quickly as possible to restore supplies.
Thanks for your patience and sorry for any inconvenience this may be causing.
Once we have an update on the repairs we’ll update the page with the information.
In case you experience discoloured water, please click the link and follow the advice provided. Please take a look at our discoloured water page
We want to assure you, it’s our top priority to get things back to normal in your area and we’re doing all we can to get started with the work.
Please bear with us, we’ll let you know when we’re on site and have started the repair.
We’re really sorry we haven’t got your water flowing just yet. Thank you for your patience.
If you notice your water is discoloured, please click the link and follow the advice provided. Please take a look at our discoloured water page
We’re sorry if you’re experiencing low pressure. we’ve found the cause to be a burst on Union Road. Now that we’ve identified the cause of the problem, our team will assess the issue and start the repair work shortly.
You may also be experiencing discoloured water. This happens when historical sediments that have built up over time in the water pipe have been disturbed causing discolouration to your water.
We know it doesn’t look nice but don’t worry, it’s unlikely to be harmful and will settle down again with time. You can help by letting your cold water tap run at a slight trickle until your water runs clear again.
In the meantime we’ll be keeping an eye on this to make sure your tap water returns to normal again as quickly as possible. Please take a look at our discoloured water page for more information.