Our team is currently on-site at Flixton Road and making excellent progress with the repair. We’ll continue working throughout the night to resolve the issue as quickly and safely as possible.
In the meantime, we’re actively managing water across our network, and you may notice our water tankers in the area. These are in place to help maintain supply to affected properties.
Most customers should currently have water, but supply levels may fluctuate during peak usage times. We appreciate your patience while we work to restore full service.
Thank you for your ongoing patience and we are sorry for any inconvenience this is causing.
If you notice your water is discoloured, please use the link below and follow the advice provided. Please take a look at our discoloured water page
We want to assure you, it’s our top priority to get things back to normal in your area and we’re doing all we can to get safely started with the work.
Please bear with us, we’ll let you know when we have started the repair to the burst water main on Flixton Road.
So that we can keep your supply on, we’ve put some temporary measures in place. We’ll be providing water to you from a different area and our water tankers will be pumping additional supply into the network.
This may mean your water pressure is lower than normal, or you may notice fluctuations during peak times. Find out more about our water tankers here.
We’re sorry for any inconvenience this is causing. Thank you for your patience.
If you notice your water is discoloured, please click the link and follow the advice provided. Please take a look at our discoloured water page
We’re really sorry if your water supply is still affected at the moment. Our teams are onsite and working to make the area safe so that repairs can commence to the burst water main on Flixton Road.
Our customer representatives and loss adjustor teams are in the area supporting customers who have been affected by any flooding.
In case you experience discoloured water, please click the link and follow the advice provided. Please take a look at our discoloured water page
We will keep this page up to date with information as we get it. Thank you for your ongoing patience.
We're sorry if your experiencing no water, poor pressure or discoloured water. We’ve found the cause to be a burst on Flixton Road. Now that we’ve identified the cause of the problem, our team will assess the issue and start the repair work shortly.
You may also be experiencing discoloured water. This happens when historical sediments that have built up over time in the water pipe have been disturbed causing discolouration to your water.
We know it doesn’t look nice but don’t worry, it’s unlikely to be harmful and will settle down again with time. You can help by letting your cold water tap run at a slight trickle until your water runs clear again.
In the meantime we’ll be keeping an eye on this to make sure your tap water returns to normal again as quickly as possible. Please take a look at our discoloured water page for more information.
We're sorry for any inconvenience this may be causing.
Thank you for your patience.