Good news, we’ve now repaired the burst Moorside Road and your taps should be flowing again. However, it may take up to two hours for your water pressure to return to normal. You may also experience some discolouration to your water, this is due to the repair work on the pipe and should clear after a short time. Please take a look at our discoloured water page for more information.
Sorry for the disruption, thanks again for your patience.
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We’re happy to confirm that repairs to the burst on Moorside Road are underway. Our team still have some work to do to get things back to normal.
Once we have an update on the repairs we’ll update the page with the information.
Thanks for your patience and sorry for any inconvenience this may be causing.
We’re happy to confirm that repairs to the burst are underway. Our team still have some work to do to get things back to normal. We’re working as quickly as we can to get everything back to normal in your area.
Most customers should have supply however may notice some fluctuation in pressure especially during peak times of the day.
Thanks for your patience and sorry for any inconvenience this may be causing.
Once we have an update on the repairs we’ll update the page with the information.
We want to assure you, it’s our top priority to get things back to normal in your area and we’re doing all we can to get started with the work.
Please bear with us, we’ll let you know when we’re on site and have started the repair.
We will also be re-routing water around our network of pipes. Please be assured, we’ll still be providing you with the same high standard quality of water. Most customers should have supply however may notice some fluctuation in pressure especially during peak times of the day.
We’re sorry for any inconvenience caused, and thanks again for your patience.
We’re sorry if you’re experiencing no water or low water pressure right now. A burst has been reported to us on Moorside Road and we can confirm this is the cause of the problem. We're on with it and our team will be in the area as soon as possible to get this fixed.
You may also be experiencing discoloured water. This happens when historical sediments that have built up over time in the water pipe have been disturbed causing discolouration to your water.
We know it doesn’t look nice but don’t worry, it’s unlikely to be harmful and will settle down again with time. You can help by letting your cold water tap run at a slight trickle until your water runs clear again.
In the meantime we’ll be keeping an eye on this to make sure your tap water returns to normal again as quickly as possible. Please take a look at our discoloured water page for more information.
We're sorry for any inconvenience this may be causing.
Thank you for your patience.