We’re sorry for the disruption, our teams are making steady progress to restore your water supply.
Repairs are underway on a burst main at Metcalf Drive, we’re also attending a second burst on Whalley Road.
Our engineers are working hard to resolve both issues as quickly as possible, with water tankers onsite to help maintain supply in the area.
We’ll keep this page updated with the latest information.
Thank you for your continued patience and understanding.
Just to let you know, our team are still working hard to fix the problem in your area. In the meantime, our fleet of water tankers will be in the BB12 area, keeping most supplies on whilst we complete the repair. Find out more about our water tankers here.
We’re sorry for any inconvenience this is causing, and thanks again for your patience whilst we get this sorted.
The repair is more complex than we first thought, and it's taking our team longer than expected to complete the work. Please be assured our team are working as quickly as we can to get your taps flowing again.
Once again, we’re sorry for any inconvenience this may be causing and thank you for your patience.
As soon as the team have made further progress we’ll let you know here.
We're progressing with the repair to the leak on Metcalf Drive, but we still have work to do. Please be assured, our team are doing all they can and will have things back up and running soon. We’re sorry for any inconvenience this is causing, and thanks again for your patience.
Repairs to our network can be harder to fix than we first thought, and take longer than we’d hope to complete. Please be assured, we are working as quickly as we can to get your taps flowing again.
Thank you for your understanding and sorry for the inconvenience.
Check back here, where you will find regular updates as we progress.
Repairs to the leak in your area are underway, but our team still have work to do.
Please be assured we are working as quickly as we can to get things back to normal, thanks for your patience.
We will keep you updated as we progress with the repair.
We’re sorry if you’re experiencing no water or low water pressure right now. A leak has been reported to us on Metcalf Drive and we can confirm this is the cause of the problem. We're on with it and our team will be in the area as soon as possible to get this fixed.
Thank you for your patience.
We're investigating a problem in your area, which may mean you have no water, or low water pressure. We're sorry for the inconvenience, we’re working as quickly as we can to get your taps flowing again.
Head back here where we’ll provide you with updates as we get them.