Free and fast
The app is free to download, and it’s quick and simple to use. You can make payments in moments, check your account history, and send us your meter readings with the help of the handy built-in torch and camera controls.
'Appy Days
Our mobile app!
Our mobile app is the quick, easy way to send a water meter reading, pay your bill and report a leak - wherever you are
Watch our video to find out more about how our app is here to make your life easier.
Report a leak in just a few clicks
The app also makes it really easy to report any leaks you spot in the road or street when you're out and about.
More convenient for you
You’re always in the know, because payments you make show up straight away…and because it’s on your phone, you can use it whenever you like, wherever you are.
Download our app HERE!
Search United Utilities in the App Store or Google Play or click on the links below.
What our customers say
Easy to use
I love the App, easy to use, I can pay my water within 1 minute. Useful little App
Great app
Great app, saves time paying the bill
Quick way of submitting a reading
Quick way of doing your meter reading and keeping up-to-date with the amount of water that you are using.
Technical Help
Technical Help
If you’re experiencing any problems with installing, registering, logging in or using the App, please check our mobile app FAQs
Mobile App FAQs Click here to view our FAQsTerms and Conditions
Terms and Conditions
In order to deliver the app, legal terms and conditions have been put in place to ensure that our rights and duties as a company are fulfilled. Download our Terms and Conditions here (PDF 113 KB opens in a new window)
Terms and Conditions Read our Terms and Conditions hereLicense Agreement
License Agreement
Click here if you're interested in viewing our License Agreement (PDF 235 KB opens in a new window)
License Agreement Click here if you're interested in viewing our License AgreementSome common FAQs
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How do I register for your mobile app?
To register, you will need your account number and your address details.
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How can I find my account number?
You can find your account number at the top of your bill.
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Can I pay my bill using your mobile app?
Yes, you can pay your bill using our mobile app as soon as you’re registered.