Download the app
Click the app store for your phone and download our app today!
Bill payments made easy
View your current balance, review your payment history, and pay your bill in seconds with a few simple taps.
Submit a meter reading
Submit your meter reading whenever it suits you to help keep your bills accurate so you're not paying too much. Handy torch and camera tools make it even easier.
Check for and report water supply issues in your area
Check for unexpected supply disruptions in your area and get updates on the estimated time it will be fixed. Spotted a leak? Report the location so our team will be dispatched faster
Access your bills instantly
Need your bills on hand? You can quickly view, download, or share them using your device.
What’s New
Version 4.5
11th May 2026
We’ve made some security updates to help keep your account safe. If you change the biometric settings on your device, you’ll need to enter your login PIN again before you can continue to use biometric login for the app. For added security, ‘Keep me logged in’ won’t be available on devices without a screen lock, and you will be logged out sooner if the app is left inactive.
Register for My Account
Manage your account online with My Account. Click the button below to find out more.