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'Appy Days

We've made some important changes to our app which could cause some users to experience issues unless they update to the latest version (version 1.1.4). Please update as soon as you can by clicking the App Store or Google Play logos below.

You can update our app by searching United Utilities in the App Store or Google Play or by clicking on the links below.

If you have ‘automatic updates’ switched on for your phone, it’s likely the app may have already updated to version 1.1.4 in which case you won’t see an ‘Update’ button when you visit your app store and won't need to do anything else.

                          Apple Store     Google Play Store

Our mobile app is HERE!

Our mobile app is the quick, easy way to send a water meter reading, pay your bill and report a leak- wherever you are.

Watch our video to find out more about how our app helps your life flow smoothly.

Free and fast

The app is free to download, and it’s quick and simple to use. You can make payments in moments, check your account history, and send us your meter readings with the help of the handy built-in torch and camera controls.

Report a leak in just a few clicks

The app also makes it really easy to report any leaks you spot in the road or street when you're out and about.

More convenient for you

You’re always in the know, because payments you make show up straight away…and because it’s on your phone, you can use it whenever you like, wherever you are.

Download our app HERE!

Search United Utilities in the App Store or Google Play or click on the links below.

     Apple Store     Google Play Store

 

What our customers say

Easy to use

I love the App, easy to use, I can pay my water within 1 minute. Useful little App

Great app

Great app, saves time paying the bill

Quick way of submitting a reading

Quick way of doing your meter reading and keeping up-to-date with the amount of water that you are using.

Technical Help

Technical Help

If you’re experiencing any problems with installing, registering, logging in or using the App, please check our mobile app FAQs

Mobile App FAQs

Terms and Conditions

Terms and Conditions

In order to deliver the app, legal terms and conditions have been put in place to ensure that our rights and duties as a company are fulfilled. Download our Terms and Conditions here (PDF 113 KB opens in a new window)

Terms and Conditions

License Agreement

License Agreement

Click here if you're interested in viewing our License Agreement (PDF 235 KB opens in a new window)

License Agreement

Some common FAQs

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