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How can we help you today?

Here to help with your bill

We know the cost of living is making things difficult so please get in touch if you're worried about your bill, we have lots of ways we can help.

Support with your bill

Save water, energy & money

Our free water saving gadgets can knock pounds off your water AND energy bills!

Register for Priority Services

Priority Services is free and allows us to help our customers who need additional support.

Cheaper with a meter

Our lowest bill guarantee means it's easier than ever to reduce your bill with a meter.

Understanding your bill

Let us explain how we calculate the cost of your water and wastewater services. Jargon not included!

More than great water

Watch Carter explore the water cycle, learn where it comes from and what we do to it before water gets to your home and see what happens to it when it's magically taken away.