When will I get a smart meter?

Between 2025-2030 we are exchanging all 170,000 existing water meters on business premises. We’ve outlined below the areas we will be working in over the coming months and will keep this table updated throughout our five-year programme.

Location Postcodes Sizes Exchange Date
Allerdale CA5, CA7, CA12, CA13, CA14, CA15 Small (15mm - 20mm) September 2025 - November 2025
Medium (25mm - 40mm) August 2025
Large (50mm+) June 2025 - October 2025
Carlisle CA1, CA2, CA3, CA4, CA6, CA8, CA9, DG18, TD9 Small (15mm - 20mm) April 2025 - August 2025
Medium (25mm - 40mm) April 2025 - June 2025
Large (50mm+) June 2025 - October 2025
Copeland CA19, CA20, CA22, CA23, CA24, CA25, CA26, CA27, CA28, LA18 Small (15mm - 20mm) August 2025 - September 2025
Medium (25mm - 40mm) July 2025
Large (50mm+) June 2025 - October 2025
Eden CA10, CA11, CA16 Small (15mm - 20mm) September 2025
Medium (25mm - 40mm) August 2025
Large (50mm+) August 2025
Manchester M1, M2, M3, M4, M5, M6, M7, M8, M9, M10, M11, M12, M13, M14, M15, M16, M17, M18, M19, M20, M21, M22, M23, M24, M25, M27, M28, M30, M31, M32, M33, M34, M40, M41, M43, M44, M50, M90, SK8, WA13, WA14, WA15 Small (15mm - 20mm) July 2025 - February 2026
Medium (25mm - 40mm) June 2025 - August 2025
Large (50mm+) June 2025 - November 2025
Oldham OL1, OL2, OL3, OL4, OL6, OL8, OL9, OL11, OL12 Small (15mm - 20mm) June 2025 - July 2025
Medium (25mm - 40mm) June 2025
Large (50mm+) June 2025 - October 2025
Stockport SK1, SK2, SK3, SK4, SK5, SK6, SK7, SK8, SK9, SK10, SK12, SK13, SK14, SK22, SK23 Small (15mm - 20mm) February 2026 - March 2026
Medium (25mm - 40mm) August 2025
Large (50mm+) June 2025 - October 2025

Important Notice

Heavy rainfall and sewer flooding

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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