Business customers

As a business, charity or public sector organisation your retail services such as bills, payments and meter reading are now provided by a licensed retailer. You can find out more by clicking the “What is the water retail market” tab below.

Re-opening your business?

Water quality advice for businesses who’ve been closed during COVID-19

Read our advice

Sustainable drainage systems

More information on our incentive for qualifying sustainable drainage systems

Find out more

Important Notice

Waste Water Flooding

Heavy rainfall across the North West may be causing flooding in some parts of the region.

Our teams are out across the North West helping customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. We are out helping customers who have experienced sewer flooding. If you’re experiencing flooding from a road or footpath with no evidence of sewage please report this to your local council. Please be aware that our phone lines are much busier than usual

Waste Water Flooding

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