If you own a septic tank you don't pay full foul sewerage charges if:
- the overflow pipe does not feed into the public sewer
- United Utilities does not drain and pump it out
To discuss whether your charges can be amended, please call us on one of the following numbers:
- If you have a water meter, please call 0345 672 2999
- If you don’t have a water meter, please call 0345 672 2888
We are open Monday-Friday from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.
Before you call us, please have the following information to hand:
- details of who owns your septic tank
- the name of the company that empties your septic tank
- the date you last had your septic tank emptied, and the cost
Still need further information or help? Please Contact us.