How do I deactivate or deregister My Account

You can deactivate or deregister your United Utilities My Account by clicking on the Live Chat logo on the right of your screen (during working hours).

Related Frequently Asked Questions

How much does it cost to call United Utilities?

We offer a mix of free phone 0800 and basic rate 0345 numbers for you to call us on.

How do I amend my log in details for My Account?

You can amend your email address, password and security question/answer once you have logged into My Account with your existing details.

I'm moving house, what do I need to do?

It’s quick and easy to tell us you are moving home online.