Water Quality Officer Post Visit Survey

Thank you for taking part in our survey. This will take no longer than 5 minutes to complete and your feedback is very important to us.

The survey is being conducted under the Market Research Society rules guaranteeing anonymity. The information you provide will be used solely in accrodance of United Utilities' Privacy Policy.

Can you please provide the Water Quality Officer’s name? If you were not provided with a name, please provide the date and approximate time of their visit

Did the Water Quality Officer show their ID?

Did the Water Quality Officer explain the reason for their visit?

Did the Water Quality Officer look presentable?

Why did the Water Quality Officer not look presentable?

Was the Water Quality Officer polite and courteous?

Please provide some further detail on this

Did the Water Quality Officer explain and answer any questions you asked?

How would you rate the overall experience of the Water Quality Officer taking the sample?

Please provide any further comments

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Water Quality Officer Post Visit Survey

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