Troutbeck Application Form

If you would like to apply for our first time sewerage pilot scheme in Troutbeck, please fill out the application form below. Please note, if you have previously applied, you do not need to submit another application. 

The information you provide will be used solely in accrodance of United Utilities Privacy Policy.

In order to submit an application, we require confirmation of the following: 

Your details

I understand that the submission of this form is to be treated as part of an application for First Time Sewerage to United Utilities Water Limited (United Utilities). I understand that by submitting this form I wish to be part of a community wide application for Troutbeck. I understand that the scheme and the information provided by United Utilities is only valid in relation to this scheme and may be subject to change depending upon factors, including but not limited to, changes to regulation or development layout.

Important Notice

Cold Weather

Due to the freezing weather conditions across the region a number of our customers are experiencing no water or reduced pressure, caused by frozen pipes in their home. There are a few things you can do to check if you have frozen pipes. If you are unable to complete these checks please reach out to your family, friends or neighbours to see if they can help:

  1. If there are no local issues check with your neighbours. If they have water, you may have a frozen pipe in your property.
  2. Here’s what to do. Turn off your stop tap by turning it clockwise, it’s usually found under your kitchen sink, but can be in your garage or cellar.
  3. Once you’ve turned your stop tap off, turn on your cold tap in the kitchen
  4. If you have no water, this could be due to a frozen pipe somewhere in your home. This may be the pipe which comes into your home near to where your stop tap is located.
  5. Carefully thaw the pipe using a warm towel, or if safe to do so a hairdryer in short bursts, ensuring you keep well away from water. If you can get water from a neighbour you could try a hot water bottle too. This could take a while, depending on how frozen and big your pipes are.
  6. Switch your stop tap back on to see if the water is running.

You can find more information at www.unitedutilities.com/frozenpipes.

If you have followed all of the advice provided and still want to talk to us, please give us a call. As we are experiencing really high call volumes at the moment, please bear with us as wait times will be longer than usual. 

Due to the freezing weather conditions across the region a number of our customers are experiencing no water or reduced pressure, caused by frozen pipes in their home. For more help and advice if you have a frozen pipe head to www.unitedutilities.com/frozenpipes.

Cold Weather

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