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Williamsgate Water Treatment Works

williamsgate WWTW.pngThe raw (untreated) water from Thirlmere Reservoir is transported through to the new state-of-the-art water treatment works. The site was designed to merge into the natural contours of the surrounding environment and incorporates a living green roof to mitigate against any visual impact on the landscape.

The modern site is capable of treating up to 80 million litres of high quality water every day. A network of new distribution pipes then transports the treated water to our service reservoirs, where it is stored and ready to supply customers in West Cumbria.

Williamsgate 2.pngBefore we could start, our team needed to move around 400,000 tonnes of earth. All the excavated earth was retained on site and has been re-used to help provide the landscaping. This also helped to reduce the number of heavy construction vehicles on the local road network during construction.

 

 

Important Notice

Cold Weather

Due to the freezing weather conditions across the region a number of our customers are experiencing no water or reduced pressure, caused by frozen pipes in their home. There are a few things you can do to check if you have frozen pipes. If you are unable to complete these checks please reach out to your family, friends or neighbours to see if they can help:

  1. If there are no local issues check with your neighbours. If they have water, you may have a frozen pipe in your property.
  2. Here’s what to do. Turn off your stop tap by turning it clockwise, it’s usually found under your kitchen sink, but can be in your garage or cellar.
  3. Once you’ve turned your stop tap off, turn on your cold tap in the kitchen
  4. If you have no water, this could be due to a frozen pipe somewhere in your home. This may be the pipe which comes into your home near to where your stop tap is located.
  5. Carefully thaw the pipe using a warm towel, or if safe to do so a hairdryer in short bursts, ensuring you keep well away from water. If you can get water from a neighbour you could try a hot water bottle too. This could take a while, depending on how frozen and big your pipes are.
  6. Switch your stop tap back on to see if the water is running.

You can find more information at www.unitedutilities.com/frozenpipes.

If you have followed all of the advice provided and still want to talk to us, please give us a call. As we are experiencing really high call volumes at the moment, please bear with us as wait times will be longer than usual. 

Due to the freezing weather conditions across the region a number of our customers are experiencing no water or reduced pressure, caused by frozen pipes in their home. For more help and advice if you have a frozen pipe head to www.unitedutilities.com/frozenpipes.

Cold Weather

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