Money Helper
MoneyHelper’s free debt advice tool connects you with trusted, government‑backed advice services.
Free debt advice is only a click away |
If you’re worried about money or finding it difficult to keep up with bills, there's free and confidential debt advice available across the UK.
Money Wellness
Money Wellness offers confidential guidance and debt‑solution support online and by phone.
National Debtline
A long‑established charity providing free, independent debt advice via phone, webchat and online tools.
Citizens Advice
Offers in‑person support across England, Wales and Scotland, alongside telephone and online help.
StepChange
StepChange provides free, expert advice to help you out of debt. Their online Debt Remedy tool provides tailored debt advice in around 20 mins.
PayPlan
PayPlan have spent over 20 years helping people out of debt. Not only will they help you become debt free but will deal with creditors on your behalf.
Turn2Us
Turn2Us offers free tools to help you get back on track. Their benefits calculator and grant search let you check what support, benefits or grants you could claim.
Ofgem
If you’re struggling with gas or electricity bills, their website explains what support is available to help with payments.
Find the support that's right for you
Everyone needs a little help sometimes and we offer lots of different support options to those struggling with their bills. Click the button below and we'll make sure you're on the best support scheme for you.
Ways to save on your water bill and access support for affordability
Why not check out CCW’s Waterfall podcast series because it offers independent, easy‑to‑follow advice on reducing water use, cutting your bill, and finding support if you’re struggling.
The episodes explain the benefits of water meters, share practical efficiency tips, and outline the affordability help available across the water sector. CCW is the independent voice for water customers across England and Wales, providing free advice and support about your water bill - including social tariffs, payment plans and hardship funds.
By bringing these trusted resources together alongside our own support, we aim to make it simpler for you to access clear guidance and get the help that’s right for your household.
