Cookie consent

We use cookies to track how you use our website to help improve your experience and show you personalised content. You can accept the use of all cookies or manage them individually. You can find out more about your options by clicking “manage cookies".

Strictly necessary/functionality cookies

Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

Find out more about our cookies

Reading your meter

If you would prefer that we didn’t visit you to take a reading at the moment, that’s not a problem. Please provide your details below so that we can update your account and we won’t visit your home to read your water meter for this billing cycle.

In the unlikely event that our meter reader visits your home before we’ve removed your address, please accept our apologies, you can simply tell us at the door (we’ll always stand two meters away).

The information you provide will be used solely in accordance with United Utilities’ Privacy Policy

Your appointment

To help us make sure you're only paying for the water you have used, please give us your latest meter reading below. If you're unable to give a reading, your next bill will be based on estimated use