Household misconnections

Protecting local waterways

Thank you for helping us protect your local water environment. We’re working with households in your area to ensure private household plumbing connections are set up correctly.

A quick check of the plumbing connections for water-using appliances in your home can make a real difference. If you think a pipe at your home might be misconnected, please fill in your details and our friendly team will arrange a visit at a convenient time, investigate and guide you through any next steps.

Please note any information you provide will be processed securely in line with our privacy policy.

Your details