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First Time Sewerage Survey

Thank you for expressing an interest in our first time sewerage pilot scheme. We would like to get your feedback on why you didn't proceed to an application. This will help us identify areas in the process that need review. Your input and feedback is greatly appreciated. 

The information you provide will be used solely in accordance with United Utilities’ Privacy Policy. 

Your feedback

We understand, from our records, that your property expressed an interest in the scheme initially but has not applied for the scheme. Why is that?

Important Notice

Heavy rainfall and sewer flooding

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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