You'll usually find your water meter under the kitchen sink where your water supply comes into your home. It could also be in an underground box in the garden, or the footpath outside your property (look for a small round plastic lid).
If your home was built in recent years, the meter may be in a box fitted to the outside wall of your property.
If you live in a flat, it may be outside or in a communal metering cupboard.
You can find out more about what water meters look like and where they are fitted here. If you're having problems locating your meter, please call our water meter team on 0345 072 6065. We are open Monday-Friday, from 8am-8pm, and Saturday, from 8am-4pm, excluding bank holidays.
Still need further information or help? Please Contact us.