How do I deactivate or deregister My Account

You can deactivate or deregister your United Utilities My Account by calling 0345 075 0715.

Related Frequently Asked Questions

What are your opening hours?

Our water and wastewater emergencies call centre is open 24 hours a day, 7 days a week. The phone number is 0345 672 3723.

How do I amend my log in details for My Account?

You can amend your email address, password and security question/answer once you have logged into My Account with your existing details.

I'm moving house, what do I need to do?

We know that moving home is stressful enough without worrying about your water supply – just give us a quick call on 0345 026 7661 and we’ll make the whole thing as easy as possible.

Important notice

Hosepipe ban set to come in from August

Lack of rain and increased demand for water means that our reservoirs are now lower than we’d like for this time of year. That’s why a hosepipe ban will be introduced across the North West on 5th August.

Hosepipe ban set to come in from 5th August

Find out more

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