We’re sorry if you’re experiencing no water or low water pressure at the moment. We’ve identified the cause of the problem to be a burst on Craig Walk and a team are on the way to fix this issue and will have your taps flowing again as soon as possible.
If your tap water looks discoloured, don’t worry - this can happen when natural sediments in the pipes are disturbed. You can find helpful advice on our discoloured water page.
If you’re on a meter, you may be eligible for a flushing allowance of £5 credit straight to your account. This will help cover the cost of the water used during the flushing process. To make a claim, visit Flushing allowance | United Utilities and fill out the form with your information.
Keep checking back here for regular updates. Thanks for your patience.