We’ve identified the cause of the problem to be a burst water main on Neston Road and a team are onsite to fix this issue.
Most customers now have supply however a small number of homes may still be experiencing no water. For those customers we’ve restored, you may still notice some fluctuations in your water pressure until the repair is complete.
If your tap water looks discoloured, don’t worry - this can happen when natural sediments in the pipes are disturbed. You can find helpful advice on our discoloured water page.
If you’re on a meter, you may be eligible for a flushing allowance of £5 credit straight to your account. This will help cover the cost of the water used during the flushing process. To make a claim, visit Flushing allowance | United Utilities and fill out the form with your information.
Keep checking back here for regular updates. Thanks for your patience.