Good news - our team is now on site and will be working as quickly as possible to repair the burst water main in your area.
To keep your water flowing while we complete the repair, we’ll be re‑routing water through different parts of our network. Please be assured you’ll still receive the same high‑quality water as normal.
If your tap water looks discoloured, don’t worry - this can happen when natural sediments in the pipes are disturbed. You can find helpful advice on our discoloured water page.
Thanks for your patience while we get this sorted. Keep checking back here for regular updates.
We’re sorry if you’re experiencing no water or low water pressure at the moment. A burst has been reported to us and we can confirm this is the cause of the disruption.
Our team will be on site as soon as possible to carry out the repair.
To keep as many customers' taps flowing while we carry out the repair, we’ll be re‑routing water through different parts of our network. Please be assured you’ll still receive the same high‑quality water as normal.
If your water looks discoloured, don’t worry - this can happen when natural sediments in the pipes are disturbed. You can find helpful advice on our discoloured water page.
We’ll continue to monitor the situation to make sure your supply returns to normal as quickly as possible.
Keep checking back here for regular updates. Thanks for your patience.