BB5, Accrington

Reference number
10286656
Last Updated
Issue type
No water/poor pressure/discoloured water

Status : Active

Discoloured water advice

Incident updates

We’re sorry if your water isn’t flowing just yet. Please be assured we’re making good progress with the repairs on Harvey Street.

There’s still some work to do to get everything back to normal, and it’s taking a little longer than we’d hoped. Our team on site are working as quickly and safely as they can.

In the meantime, our tankers will remain in your area, pumping water into the network to restore water to most of our customers. You may notice some fluctuations in pressure, particularly during busy times of the day. Find out more about how our water tankers support the network.

If your tap water looks discoloured, don’t worry - this can happen when natural sediments in the pipes are disturbed. You can find helpful advice on our discoloured water page.

If you’re on a meter, you may be eligible for a flushing allowance of £5 credit straight to your account. This will help cover the cost of the water used during the flushing process. To make a claim, visit Flushing allowance | United Utilities and fill out the form with your information.

Thanks for your understanding and patience while we get this sorted. We’ll update this page again as soon as we have more information on the progress of the repairs.

BB5, Accrington

Discoloured water advice