Current incidents in our area:

Help when you need it most

We have free Priority Services to give our customers the individual support they need

Priority Services
Pay online
Pay your bill

Securely and easily

Pay online
Pay your bill
Log in to My Account
Manage your account online

Keep organised

Log in to My Account
Manage your account online
Make your move go smoothly!
Moving home

Make your move go smoothly!

Make your move go smoothly!
Moving home
Check our incidents
Current incidents

Got an issue?

Check our incidents
Current incidents

Our mobile app is HERE

Our mobile app is the quick, easy way to send a water meter reading and pay your bill - wherever you are.

When you're on the go from morning to night, it's a great way to help life flow smoothly

More about the app

Report a leak

If you spot a leak in the road or street, let us know. You spot it and we'll stop it. 

Advice Here

Understanding your bill

Let us explain more about our services and how we calculate your bill. Jargon not included!

Understand your bill

Planned works in your area

Enter your postcode to see any road disruptions near you

Cut your water and energy bills

Order your FREE water saving gadgets and start saving

Free water savers

Accessibility Help

Access the information you need in a way that suits you

Access here

Rant & rave logo

In the past week, our customers have rated us 4.6 out of 5 on delivering great service