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The supply will be valid for 12 months. Our team can work with you to get a connection as quickly as possible. Once you've applied, you'll be assigned a dedicated case manager who'll be your single point of contact and will proactively keep you informed and guide you through the process.
Before you start, check if your development is in our area.
We will aim to connect to a nearby service pipe from the existing water main to your site. If your site is more rural, we may need to lay a longer service pipe.
A temporary connection can either be disconnected when the work is complete or it can be used for a domestic water supply once the property is constructed. You'll need to advise us which is the case when you apply. You are responsible for notifying us if and when this supply is ready to be disconnected if it is only a temporary connection.
You’re responsible for laying the new service pipe to the boundary of the site or to within a reasonable distance of the nearest main. You'll need to install a tap at the end of the service pipe and ensure it is within a lockable box.
Applying for a temporary supply works in the same way as applying for a standard connection for a new property.
If there's a temporary need to remove sewage from site cabins or to remove groundwater from a development site then this can be done by a tanker and pump. If you need us to remove the groundwater and require consent to discharge into the public sewer, please contact your retailer who will provide you with the relevant application form to complete and submit on your behalf. Our team will then review your application.
You can search our trade effluent public register for all active consents.
Any connection to the existing public sewer would need to be applied for and we need to approve the connection before it can go ahead. Your connection will be valid for 12 months.