Diverting Our Pipes
If there are existing pipes in your development contact us as early as possible so we can work with you to ensure your project goes to plan.
One option would be to divert our assets to facilitate your development. Any diversion that we undertake will be done at the expense of the landowner/developer. However, we will always work with you to find the best, most cost effective, solution. Please be aware this can take up to 6 months from your initial enquiry.
Call us on 0345 026 8989 and we can discuss the application process and allocate your site to a dedicated engineer.
Locating our assets
You can use our Property Searches service, to check if there are any of our pipes on your development. These give an indication of the position and nature of the mains, but the accuracy of the information is not guaranteed and should not be relied on for development purposes.
Before you start your development, the exact location of our pipes must be determined to prevent any damage. This may require trial hole excavations.
Diverting a water main
If you need to divert a water main please download and complete an Application for a water main diversion (PDF 228 KB opens in new window).
There is a charge of £416.40 (incl VAT) for processing your application and providing a quotation for the work required.
Diverting a sewer
If you need to divert a sewer, our Sewer diversions guide (S185) (PDF 135 KB opens in a new window) provides all of the information you should need.
You can then complete a Sewer diversion application form (S185) (PDF 257 KB opens in a new window). For our requirements for technical drawings, please see our Developer Services Construction details document (PDF 2,181 KB opens in a new window).
If we agree (in writing) for a developer to construct the sewer diversion, they must enter into a legal agreement and their contractor must complete a Request for permission to work on a public sewer form (PDF 260 KB opens in a new window). You and/or your contractor must not complete any work on the public sewer without prior agreement from us.
If you need any help with your application or want further information about sewer diversions, please contact the team at firstname.lastname@example.org.