Flats & Apartments
If you're building a block of flats or apartments that is being sold as individual occpancy, you will need to install a water meter and service pipe.
Once you've applied, you'll be assigned a dedicated case manager who'll be your single point of contact and will proactively keep you informed and guide you through the process from start to finish.
Before you start, check if your development is in our area.
The most common way to get a water supply is to connect a service pipe from the water main to your property. In most built up areas there's a water main in the road or footpath nearby which you can connect to. In more rural areas this may be further away and require a longer service pipe to be laid.
For each flat that will be separately occupied, if it requires its own water account and can be sold off as a self contained flat, it will need its own water meter and service pipe. This is achieved by either laying separate service pipes from the flats/apartments to the highway boundary or (if there are 5 or more flats) there's an option to have one large diameter connection onto our main which you split internally to each flat.
There are several ways of getting rid of wastewater from your property. You may choose to connect to the public sewer and let us deal with it for you. In most built up areas there are public sewers nearby which you can connect to. In more rural areas this may be further away so you may want to consider other options such as septic tanks & soakaways.
Any new connection to a public sewer will need our approval. It's illegal to connect to a sewer without our consent.