We have produced a series of videos to give you more information about the services we offer and what is involved from start to finish.
Choose from the list below to find the one that's relevant to your project.
How to get a new water connection
Watch our video on getting a new water connection to find out what's involved from start to finish.
How to lay your pipework
Watch our video on how to lay your pipework to avoid delays when we come out to inspect it.
What to expect when we make your connection
Watch our video on preparing for your connection to make sure it all runs smoothly.
Working near our pipes
This video explains what to consider before you start any building work on your new project. This is to make sure that water and wastewater supplies are not impacted by any work on or around our pipes.
Getting your lead pipes replaced
Watch our video on getting your lead pipes replaced from start to finish.
How to replace your lead pipework
Watch our video on how to replace your lead pipework.