New Appointments and Variations (NAVs or new appointees) allow companies to offer water, sewerage, or water and sewerage services to a specific geographic area instead of the existing incumbent company. As a result, developers and large business customers can choose their supplier for these services.
New appointees have the same duties and responsibilities that apply to all existing appointees.
Further information is available on Ofwat's website.
In 2018 we formally consulted on our indicative NAV charges (PDF 399 KB opens in a new window, this consultation is now closed and here is the outcome of the consultation (PDF 639 KB opens in a new window).