Will I receive an income offset payment as well as an infrastructure credit?

The income offset allowance is only made when an infrastructure charge is payable. For connections made on or after 1 April 2025, income offset will not apply.

Related Frequently Asked Questions

What are infrastructure charges?

Infrastructure charges are made for the additional demand that each new connection puts on the overall capacity of the water supply and sewerage systems.

Is it possible to get a credit against infrastructure charges?

If your new development is being built on land that has had a water and/or sewerage connection within the last five financial years, you may be entitled to a credit.

Do you offer a discount on wastewater infrastructure charges if there is a reduction in surface water flow?

Currently we only offer a reduced rate of wastewater infrastructure charges where there is no surface water connection to the existing public sewer.