Moving home

Helping your big move go smoothly!

We know that moving home is stressful enough without worrying about your water supply – just give us a quick call on 0345 026 7661 and we’ll make the whole thing as easy as possible.
 
If you are already one of our customers and would prefer to do this online, you can also tell us about your move by using My Account.

Existing customer

Existing customer

What to do if you’re moving to another property within the North West

New customers

New customers

What to do if you’ve just moved into the North West or will be paying your water bills for the first time

Moving out of the North West or no longer responsible for bills

Moving out of the North West or no longer responsible for bills

What to do if you’re moving out of our region or no longer responsible for paying water bills

Landlords and managing agents

Landlords and managing agents

Want to inform us of tenancy changes? Manage multiple properties online with our easy-to-use form.

Log in or Register for My Account

Log in or Register for My Account

Use My Account and go paperless, tell us you are moving, set up a Direct Debit, pay online and more...

Online webchat

Existing customers with 'My Account' log in

Existing customers with 'My Account' log in

Log in to My Account to let us know details of your move

What to do if you're a student

What to do if you're a student

Moving out of student halls or family home into rented accommodation for the first time

Check you're in our supply area

Check you're in our supply area

Find out what areas we cover.