Current incidents in our area:

Our new My Account is here

Find out how you can manage your account online...

Take a look
Pay your bill

Securely and easily

Pay your bill
Manage your account online

Keep organised

Manage your account online
Make your move go smoothly!
Moving home

Make your move go smoothly!

Make your move go smoothly!
Moving home
Current incidents

Got an issue?

Current incidents

Our new app is HERE

Our new app is the quick, easy way to send a water meter reading and pay your bill - wherever you are.

When you're on the go from morning to night, it's a great way to help life flow smoothly

Find out more

Understanding your bill

Let us explain more about our services and how we calculate your bill. Jargon not included!

Tell me more

Planned works in your area

Enter your postcode to see any road disruptions near you

Report a leak

Spotted a leak in the road or a public footpath? If you see it, we'll stop it

Spotted a leak

The North West matters

You might not think we impact on your life, but we do in many ways. From the water that comes out of your tap to the quality of the bathing waters around our coastline - and much more besides. 

That's why caring for your water means caring about lots of other things too.

This is your chance to have a say on our future priorities and targets.

Get involved

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In the past week, our customers have rated us 4.6 out of 5 on delivering great service