Why is there a water meter at my new property?

In 1990 it became compulsory for all new homes to be fitted with a water meter. If the home you have moved into was built before 1990, a previous occupier will have asked us to fit a water meter. When you move into a home which already has a water meter fitted, you cannot make a request for it to be removed. In short, the law (The Water Industry Act) does not permit the removal of a meter in these circumstances. You can find further information about water meters here. 

Don’t forget, we have a range of items you can order for FREE which can help lower your bill by reducing your water wastage.